FAQs
Q&A / Customer Service
A. Check-in time: 3:00 p.m. Check-out time: before 12:00 noon
The menu is adjusted seasonally by the chef. The late-night snack mainly consists of soup noodles. The welcome refreshments mainly include several snacks, tea and coffee.
Window coverings in guest rooms and bathhouses have a light-blocking efficiency of 99% or higher, thanks to the use of fully reflective thermal insulation paper and curtains. In addition, there are signs in the guest rooms and bathrooms in Chinese, English, and Japanese that remind guests to protect their privacy.
It includes a welcome afternoon tea upon check-in (14:30–16:00), a French dinner (18:00–20:00), an in-room late-night snack (22:00–24:00 (last order at 23:45), and an energizing breakfast (07:30–10:00).
Check-in time is at 3:00 p.m., but guests can drop off their luggage at the counter at 2:30 p.m. for a welcome afternoon tea.
발렛 파킹을 이용하시거나 직접 호텔의 무료 주차장에 주차를 할 수 있습니다. 주차 서비스는 오전 9:00부터 저녁 18:00까지 제공되고, 비용은 무료입니다.(출차 시간: 19:00 전까지)
자세한 탑승 관련 내용은 홈페이지에서 확인해 주십시오.
Yes, we can! When making a reservation, please inform us in advance of your dietary preferences and any contraindications.
A bathhouse can be used by one person, but it costs the same as using it by two. Additionally, for safety reasons, we will make a care call to the bathhouse after about 30 minutes.
This hotel’s bathhouses are all indoors, but have exterior-facing windows. There are two types: scenic and luxurious scenic bathhouses.
In order to take care of the dining environment and quality, all meals in our hotel are served in the restaurant.
Only guide dogs are permitted within the hotel.
We accept cash and the following credit cards: Visa, Mastercard, JCB, American Express, UnionPay, and APPLE PAY.